This just started two days ago. Emails with no attachments will send and
go into the sent box. Emails with attachments are left in the out folder
and it comes back and says Warnings when it sends them. It does send them
but it does not move them to the sent folder and if I do not manually move
them it will send them over and over. I have Norton security.
You have apparent dbx file corruption.
Move most of your messages out of the Inbox and then create new Outbox and
Sent Items folders after you move any messages you wish to save to a local
folder you create.
Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.
In WinXP, the OE user files (DBX and WAB) are by default marked as hidden.
To view these files in Windows Explorer, you must enable Show Hidden Files
and Folders under Start | Control Panel | Folder Options Icon | View, or
in Windows Explorer | Tools | Folder Options | View.
With OE closed, find the DBX files for the Outbox & Sent Items and delete
them. New ones will be created automatically when you open OE.
After you are done, follow up by compacting your folders manually while
working *offline* and do it often.
Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.
P.S. Norton is the worst choice for a security program you could choose to
use with Windows, especially with the Windows e-mail programs. McAfee is
General precautions for Outlook Express:
Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical capacity
of 2GB, I recommend about a 300MB max for less chance of corruption.
Information about the maximum file size of the .dbx files that are used by
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
Why you do not need your anti-virus to scan your email
Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
Compact often as specified above.
And backup often.
Outlook Express Quick Backup (OEQB Freeware)
MS-MVP Oct. 1, 2004 ~ Sept. 30, 2010
Imperial Beach, CA