Outlook - Outlook 2003 won't shutdown

Asked By Shark

11-Sep-09 09:06 AM

I just changed computers from one running MS XP OPSYS and Office 2003, which
worked well (computer did not), and reloaded/imported to a new computer
running Vista Business.  Every time I close Outlook 2003 it appears to
close, but the icon remains in the windows task bar and I continue to see
messages appear!  I cannot restart outlook from the main icon or from the
task bar that offers me to restart Outlook.  What I wind up doing is going
to the tasks/processes and stopping Outlook.exe and WinWord.exe and then I
can re-access Outlook.  This is VERY frustrating.

I did see an article on the support page about WINFAX, but I am not running
this.

Any assistance would be appreciated.

Sharkey

11-Sep-09 10:31 AM

Other problems may prevent Outlook from shutting down. Examples are
Antivirus integration with Outlook, synch software for a handheld, Skype,
even the Vista gadget bar.

http://www.howto-outlook.com/faq/outlookdoesntclose.htm


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11-Sep-09 10:55 AM

Kathleen,

Outstanding!  I found it was the Norton's 360 anti-spam COM add-in.  I
disabled that and now Outlook shuts down properly!  An added benefit was the
terrific website link you provided!

Thank you so much,

Shark

11-Sep-09 11:15 AM

It is an excellent website and will normally answer most people's Outlook
questions and address the most common of problems.


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