Outlook - Rules- through specified account / to specified folder not working

Asked By rin01
21-Nov-09 12:42 PM
I am using Windows7 and Outlook 2007 with two separate email accounts. I am
having trouble setting up the email rules to move emails that come in through
my account into my folder. I go to the rules wizard and select "New Rule".
I check the "Start From a Blank Rule", "Check Messages When They Arrive",
hit "Finish" to exit the wizard and go back to the Rules and Alerts window
but when I close that window or hit "Apply", the rule changes the specified
account to the other email account in my Outlook every time. How do I get the
rule to stick to my account?
Outlook 2007
(1)
Outlook 2003
(1)
Windows 7
(1)
Deltasynce
(1)
Sparnaaij
(1)
Coauthor
(1)
Webmail
(1)
IMAP
(1)
  Roady [MVP] replied to rin01
21-Nov-09 12:49 PM
The issue might be in the way the accounts got configured or the type of
accounts that you are using.

There is no need to create a rule for this though. In your Account Settings
on the E-mail tab you can directly assign a different delivery location for
your POP3 accounts.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----
  VanguardLH replied to rin01
21-Nov-09 02:08 PM
And the *type* of e-mail account is what?  POP, HTTP, or Exchange?

Client-side rules (those defined within Outlook) cannot be applied
against HTTP accounts.  If you are using HTTP/Deltasynce to give you
IMAP-like access to your Hotmail account's folders, you will have to
define server-side rules (using the limited functionality of those
rules).  Use the webmail interface to your Hotmail account to go into
its options to define filters (aka rules) to organize your e-mails.

See http://www.msoutlook.info/question/332, "Rules support" section.
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