Outlook - Outlook 2007 crashes with Windows 7.

Asked By lesperance
23-Mar-10 02:31 PM
Outlook 7 installed with SP2.
Recently upgraded Vista to Windows 7 Ultimate 64 bit.
Outlook 2007 ran without incident.
Installed Microsoft's Security Essentials.  Office 2007 ran.
Several days ago I ran Outlook with no problem.  Fifteen minutes later I
tried to run Outlook and the opening window flashed on the screen and
disappeared and the error message of
Ran the Diagnostic Tools with no result.
This does not appear to be the fault of Outlook but something else that is
blocking the opening of Outlook.

Any ideas available of what to try?

Thanks
Outlook 2007
(1)
Office 2007
(1)
Windows 7
(1)
Vista
(1)
PeterPlease
(1)
BrianAll
(1)
Switch.Start
(1)
Resetnavpane
(1)
  Brian Tillman [MVP-Outlook] replied to lesperance
23-Mar-10 02:55 PM
Start Outlook once with the /resetnavpane command switch.
Start>Search>outlook.exe /resetnavpane .  Be sure to include the space.
--
Brian Tillman [MVP-Outlook]
  Peter Foldes replied to lesperance
23-Mar-10 05:51 PM
Be sure to include the space between exe and  /

--
Peter

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  Brian Tillman [MVP-Outlook] replied to Peter Foldes
23-Mar-10 10:04 PM
Yea, I already said that three hours before you posted.
--
Brian Tillman [MVP-Outlook]
  Peter Foldes replied to Brian Tillman [MVP-Outlook]
23-Mar-10 10:27 PM
Brian

All you said is "be sure you include the space"
The OP might not know where to include the space. Anyway I thought it might help.
Thanks

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
  DL replied to Brian Tillman [MVP-Outlook]
24-Mar-10 05:03 AM
Pot & kettle springs to mind
  Brian Tillman [MVP-Outlook] replied to Peter Foldes
24-Mar-10 10:14 AM
Except that there is exactly ONE space in the example I included, so which
space was completely unambiguous.


We're all for that.
--
Brian Tillman [MVP-Outlook]
  lesperance replied to Brian Tillman [MVP-Outlook]
24-Mar-10 10:29 AM
Thanks for the solution Brian.  restting the nav pane did the trick.  I was
about to uninstall and reinstall Office.
I found out yesterday about the space when I tried to run outlook.exe /safe.
Overlooked the space the first time I tried.  But still Outlook did not
display in the 'safe' mode.
Thanks again for the help.  Much appreciated.

Bob
  Brian Tillman [MVP-Outlook] replied to lesperance
24-Mar-10 01:58 PM
You're welcome.
--
Brian Tillman [MVP-Outlook]
  James Bollmeyer replied to Brian Tillman [MVP-Outlook]
29-Oct-10 09:12 PM
my outlook crashes also sp 2 installed win7 64 bit.  using your command switch did not help, anything else come to mind?
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